Privacy Policy

DivSuite (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software applications, or engage with our services (collectively, the “Services”).

BY USING OUR SERVICES, YOU CONSENT TO THE DATA PRACTICES DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DO NOT ACCESS OR USE OUR SERVICES.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, account preferences
• Business Information: Company name, job title, business address, tax identification numbers
• Payment Information: Credit card numbers, billing address, payment history (processed through secure third-party payment processors)
• Communication Data: Information contained in your communications with us, including support requests and feedback

1.2 Information Collected Automatically

When you access our Services, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on pages, click patterns
• Location Data: General geographic location based on IP address
• Log Data: Server logs, error reports, access times

1.3 Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, social media platforms, and data providers. This may include demographic information, purchase history, and publicly available information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Creating and managing your account
• Responding to your inquiries and providing customer support
• Sending administrative information, updates, and security alerts
• Sending marketing communications (with your consent where required)
• Analyzing usage patterns to improve user experience
• Detecting, preventing, and addressing fraud, security issues, and technical problems
• Complying with legal obligations and enforcing our terms
• Protecting the rights, property, and safety of DivSuite and our users

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect and store information about your interactions with our Services. These technologies help us:

• Remember your preferences and settings
• Authenticate users and prevent fraud
• Analyze site traffic and usage patterns
• Deliver targeted advertising
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

4. Disclosure of Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

4.4 Protection of Rights

We may disclose information when we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Third-Party Services and Links

Our Services may contain links to third-party websites and integrate with third-party services, including marketplace platforms (Amazon, eBay, Walmart), payment processors, and other business tools. This Privacy Policy does not apply to third-party services.

WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF THIRD-PARTY SERVICES. WE ENCOURAGE YOU TO READ THE PRIVACY POLICIES OF ANY THIRD-PARTY SERVICES YOU ACCESS.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection

HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS COMPLETELY SECURE. WHILE WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT GUARANTEE ITS ABSOLUTE SECURITY. YOU TRANSMIT INFORMATION TO US AT YOUR OWN RISK.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain processing activities, including marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the “sale” of your personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell personal information as defined under the CCPA. To submit a request, please contact us at privacy@divsuite.com.

10. International Data Transfers

Your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. These countries may have different data protection laws than your country of residence.

By using our Services, you consent to the transfer of your information to the United States and other jurisdictions as described in this Policy.

11. Children's Privacy

Our Services are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. Do Not Track Signals

Some browsers transmit “Do Not Track” (DNT) signals. Our Services do not currently respond to DNT signals. You can control tracking through your browser settings and the cookie choices we provide.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Policy on our website with a new “Last Updated” date.

Your continued use of our Services after any changes to this Policy constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: